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Perguntas Frequentes

  • Quando é que o Swimmo será enviado?

    We have started as a Kickstarter project but now our vision turned into a successful company with thousands of happy costumers. We are happy to say that recently we were able to greatly reduce our shipping time.

    On our main markets, we are able to ship out Swimmo very quickly and internationally it takes a maximum of 4-8 weeks.

  • Como posso comprar o relógio Swimmo?

    De momento, o Swimmo só pode ser comprado na nossa e-store e em alguns parceiros de e-commerce. Devido a elevados níveis de procura, estamos a vender exclusivamente por canais online. Se quiseres receber um Swimmo, compra online agora.

  • Enviam produtos para o meu país?

    Enviamos para o mundo inteiro. Portanto, poderás receber produtos Swimmo estejas onde estiveres. De momento, oferecemos os portes de envio para os Estados Unidos e para a maior parte da Europa. No resto dos países, os portes de envio têm um custo fixo de 10 Dólares Americanos.

  • How can I use Swimmo for other sports?

    Swimmo doesn't measure your out-of-water workouts (e.g. run/bike) on its own, but you can connect Swimmo with Strava/RunKeeper etc. to combine the information these apps store with the heart rate information Swimmo measures.

  • Where can I learn more about all of Swimmo watch features?

    If you want to see a complete list of Swimmo features with descriptions you can find it here. If you'd like to see Swimmo in action you can see our video guides here

    Also, you can check full user manual (PDF).

  • Will I have to pay duties or taxes on top of product price?

    Your Swimmo will be sent as a trackable package with declared value using reputable courier service. It will be free of any duties or additional taxes for orders to the United States and European Union (including EU VAT).

    For other countries, the international shipping cost is paid upfront, but still, some duties/taxes may apply depending on your country.

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Escritório dos EUA

Escritório dos EUA

Swimmo Inc.
3500 S Dupont Hwy
Dover, DE 19901
United States

Centro I&D

Centro I&D

Swimmo sp. z o.o.
Baraniaka 88E/F
61-131 Poznan
Poland, Europe

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